Associate Director of Content

The Associate Director of Content partners with the Director of Content to lead the Content development team in a dynamic, fast-paced pharmaceutical sales training agency. The Associate Director of Content is responsible for management of a diverse and creative group of Medical and Project Writers in partnership with Writer Team Leads. The incumbent supports account management responsibilities on key accounts and may lead initiatives that require specific knowledge or abilities. The Associate Director of Content also acts as a subject matter expert (SME) to support business needs.

The Associate Director of Content provides pharmaceutical and disease information to support the Learning and Design team and Sales Directors in developing proposals and participating in pitches. The Associate Director also supports the Content staff in development and delivery of medical training projects. The incumbent will travel as needed to support the teams and clients.

This position draws heavily on the individual’s coaching abilities, business acumen, pharmaceutical and client strategic knowledge, along with excellent interpersonal skills.

Industry and Subject Matter Expertise

  • Acts as an internal and client-facing SME in specific therapeutic areas and client-selling models
  • Provides content development information to Writers, Editors, and Project Managers
  • Provides guidance cross-departmentally on the development of complex training solutions
  • Identifies, makes recommendations, and develops new types of deliverables based on client needs in collaboration with instructional designers and production teams
  • Contributes to the development of client and therapeutic area portfolios in collaboration with Learning & Design
  • Gathers and shares information cross-functionally on pharmaceutical industry news and training trends

Departmental Responsibilities

  • Collaborates with Writer Team Leads in the updating of materials for onboarding, training, and career development of Medical and Project Writers
  • Partners with Writer Team Leads to improve content development processes and standards
  • Leads in demonstrating mindfulness in writer resource assignments with respect to budgeted project hours
  • Ensures best practices in content development and ensures project budgets and plans are met
  • Leads Senior Staff department meetings, department-wide Open Forum meetings, etc
  • Applies information acquired from financial reports and metrics to identify strategies within content development to improve profitability of projects

Staff Management Responsibilities

  • Manages and oversees the development of the department’s writing team and that overall work standards are met
  • Manages and supports Writer Team Leads with daily supervisory and operational needs
  • Acts as advisor to staff and becomes actively involved as required to meet schedules or resolve problems
  • Leads or participates in the training of new Writer Team Leads and Writers
  • Collaborates with the Managing Editor and Director of Content to assign writers to new strategic projects and specific tasks as required; ensures that writers are always assigned to tasks
  • Ensures that writers fulfill project mandates
  • Reviews or assists in the review of training program scripts and ensures content integrity
  • Assists the Director of Content in identifying resource needs and departmental gaps
  • Identifies and addresses areas for improvement of writing skills and access to resources

Corporate Responsibilities

  • Supports corporate initiatives to meet financial and performance objectives
  • Assists in the development of proposals and SOWs (outlines and case studies) and may participate in proposal pitches with the Sales Director
  • Makes project recommendations regarding content and timelines
  • Leads and/or participates in scoping as needed
  • Provides recommendations in the development of company budgets related to assigned staff
  • Participates and contributes in management meetings

Requirements

  • Minimum of 8 years of experience in medical or scientific editing OR equivalent outstanding skill related to medical, pharmaceutical, or instructional knowledge, or creativity in training design, along with a minimum of 2 years of experience in managing staff
  • Postgraduate degree in a bio-science discipline and knowledge of clinical terminology
  • Strong organizational skills, communication skills, and diplomacy
  • Ability to multitask, pay attention to detail, and thrive in a deadline-driven environment
  • Teaching experience or knowledge of instructional design
  • Knowledge of AMA style of writing
  • Computer skills: Word, Outlook, Excel
  • Outstanding knowledge of English (both written and oral); French working knowledge
  • The position requires to occasional travel out of country (US and abroad)

Assets

  • Experience in medical editing/writing for multimedia
  • Project Management skills (PMP, CAPM)
  • Business acumen

Send your inquiries and résumés by email, in Word or PDF format, to cv@icaxon.com.