Director of Sales


The Director of Sales is responsible for developing strong relationships with assigned clients, in the pharmaceutical and medical device industries, and territories, driven by a well-constructed business plan. Each sale translates into a training project that requires the incumbent to actively participate with the project team to produce the customized and innovative training materials for the client. The position is home-based  in  the U.S. and requires traveling to client offices, and occasionally to the Headquarters, based in Montreal, Quebec (Canada).

Responsibilities/daily tasks:

  • Contributes to sales strategies and operations planning for IC Axon
  • Develops a business plan for the assigned territory and clients
  • Directs sales activities, and helps develop new business for assigned clients
  • Forges, builds, maintains, and manages relationships with key clients and organizations
  • Develops and executes lead generation and follow-up strategies for each assigned account
  • Conducts competitive intelligence activities to be knowledgeable about the customer’s and their competitors’ products, in order to drive the business
  • Consults with client on requirements (listens and develops strategic solutions)
  • Leads proposal development in collaboration with the instructional designers
  • Identifies opportunities for IC Axon product line extensions, and contributes to the evolution of the IC Axon sales offering
  • Participates in regular management meetings with the Sales and Marketing teams to ensure that all aspects of IC Axon business are aligned
  • Travels, as required, for company business
  • Advises the Vice President, Director of Operations and appropriate client services personnel, in a timely fashion, of any delays or other stumbling blocks that might materially impact key milestones, such as production schedules
  • Communicates regularly with Project Teams
  • Develops regular sales action plans to focus efforts towards achieving sales targets
  • Assists in carrying out various duties as requested by management


  • Bachelor of Communication, Commerce, or related field
  • Minimum 5 years of sales experience with minimum of 1 year’s proven sales success record with a services provider
  • Experience in the pharmaceutical, biotech, medical devices industry
  • Innovative risk taker, and capable of taking initiative with little guidance
  • Entrepreneurial spirit and autonomy to drive sales, while demonstrating dedicated teamwork to deliver the project
  • Strong negotiation and closing skills
  • Excellent communication and interpersonal skills
  • Strong writing and presentation skills
  • Languages: English written and spoken
  • Computer skills: Word, Internet, Outlook, PowerPoint
  • Technology savvy, and keeps up-to-date with current technologies


  • Experience in the training industry
  • Agency experience


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